On Wednesday 10 October 2007 15:33:13 Bill Reid wrote:
Is your Mom's computer connected directly to the cable modem or is it connected to a router?
It is connected directly to an Efficient Networks Speedstream 5360 ADSL modem, which apparently does not act as a router (unlike many other Speedstream models).
On my next try, Apple Remote Desktop reported that "others can manage your computer using the address wnpgmb01dc6-yada-yada.dynamic.mts.net", and the Mac's IP number was a sensible value starting with 142 instead of 10. I could use the Java tightVNC client to connect to Remote Desktop using the IP number 127.0.0.1, but it wouldn't connect to the 142.x.y.z address or to the dynamic.mts.net FQDN.