I am seeing a problem with Shaw Business Internet that has me puzzled.
I have a Linux server connected to the Shaw DOCSIS cable modem. It has been
running without problems until Shaw did some "network upgrades" on Jan 11. Since
then the Internet goes away for 1-2 hours every day or so. Initially I thought
it was Shaw's problem and they sent techs out twice. They adjusted the signal
levels but the problem still persisted. Power cycling the modem does not get the
interface working. Doing a network restart on Linux does get it going again. The
box has two interfaces and the problem only occurs with the Internet interface.
I have swapped the interface without any change. The network interfaces also use
different drivers.
When the interface is down Shaw can still connect to the modem. It would appear
that the stopping and starting of the interface is a Linux issue.
I remember a discussion on the list a while ago about a similar problem with the
thought that it was related to Shaw's DHCP server. I am using a static IP so
maybe the problem is something else.
The symptoms would suggest that some network activity is causing the Ethernet to
shut down. How it gets going again is not clear. There are no messages in syslog
when the interface stops or starts.
My next thing to try is to use something like a Linksys router.
-- Bill