I've found that the ticket system built into trac (http://trac.edgewall.org I think) is quite nice as well, and doesn't require a double phd in theoretical physics and neurobiology to setup. Its quite customizable too.
Theodore
------Original Message------ From: Montana Quiring Sender: To: MUUG Roundtable Sent: Aug 27, 2008 6:44 AM Subject: [RndTbl] Open Source Trouble Ticket System?
Hello,
Can I get some recommendations for some open source trouble-ticket (web based) software, please?