Roundtable August 2006

roundtable@muug.ca

7 participants
4 discussions

Re: Roundtable Digest, Vol 19, Issue 2
by Michael Boyd 21 Sep '06

21 Sep '06

I am currently away from the office on holidays effective Monday, July 10th. I will be returning on Monday, July 31st. During this period, I will not be accessing email. I will answer all correspondence upon my return. If your email is of an urgent nature, please contact the Registration Office at 982-6633. Take care.

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Problems with Shaw?
by John Lange 29 Aug '06

29 Aug '06

Recently I have been experiencing problems with all of our customers who access our services through Shaw including my own home internet connection. These problems seem to be wide-spread throughout the city. While throughput speeds and latency have remained good, jitter has become a major problem. What this means is upload/download speeds would appear to be normal but applications that require real-time packet delivery are effected. At home I notice major problems with things like VoIP and gaming. A packet analysis using ethereal indicates major spikes in the "diff" values and jitter with many packets arriving out of sequence. This only happens on at the destination end, not at the Shaw-customer end. This is near impossible to report as a problem because the techs you get on the phone have never even heard of jitter and any upload/download test they get you to run will be fine because TCP is built to handle this. However, things like First Person Shooter games are now a complete lost cause. My question for the group is, is anyone else experiencing this problems? I'm trying to determine how wide spread this is before attempting to escalate the issue. Regards, John Lange

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Re: [RndTbl] Problems with Shaw?
by Trevor Cordes 29 Aug '06

29 Aug '06

On 25 Aug, John Lange wrote: > > My question for the group is, is anyone else experiencing this problems? > I'm trying to determine how wide spread this is before attempting to > escalate the issue. I just wanted to add a "me too". Strangely enough, I started playing some UT2004 again (after a 6 month absence) on the weekend and immediately noticed horrendous lag/jitter. It was really bad on the weekend but was a fair bit better yesterday and today. It wasn't just a jitter issue -- Shaw was dropping packets all over the place too, based on my ping tests. I use cricket for traffic monitoring and it's pretty clear packet loss and latency went to hell in the past week. The graphs represent traffic between 2 Shaw Extreme modems, one in Chazwood, one on Regent. http://tecnopolis.ca/transient/latency.gif http://tecnopolis.ca/transient/loss.gif Let us know how it goes with Shaw... the "Extreme" service is supposed to be FOR gamers and is advertised as having low latency, etc.

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What's The Greatest Software Ever Written? - News by InformationWeek
by Bill Reid 14 Aug '06

14 Aug '06

Interesting article: http://www.informationweek.com/news/showArticle.jhtml?articleID=191901844&p… -- Bill

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Roundtable August 2006