[RndTbl] Problems with Shaw?

John Lange john.lange at open-it.ca
Tue Aug 29 12:18:49 CDT 2006


I would strongly urge anyone who is having issues with Shaw to call and
file a ticket. So far they don't appear to be doing anything to resolve
the problem.

John

On Tue, 2006-08-29 at 11:39 -0500, Trevor Cordes wrote:
> On 25 Aug, John Lange wrote:
> > 
> > My question for the group is, is anyone else experiencing this problems?
> > I'm trying to determine how wide spread this is before attempting to
> > escalate the issue.
> 
> I just wanted to add a "me too".  Strangely enough, I started playing
> some UT2004 again (after a 6 month absence) on the weekend and
> immediately noticed horrendous lag/jitter.  It was really bad on the
> weekend but was a fair bit better yesterday and today.
> 
> It wasn't just a jitter issue -- Shaw was dropping packets all over the
> place too, based on my ping tests.
> 
> I use cricket for traffic monitoring and it's pretty clear packet loss
> and latency went to hell in the past week.  The graphs represent traffic
> between 2 Shaw Extreme modems, one in Chazwood, one on Regent.
> 
> http://tecnopolis.ca/transient/latency.gif
> http://tecnopolis.ca/transient/loss.gif
> 
> Let us know how it goes with Shaw... the "Extreme" service is supposed
> to be FOR gamers and is advertised as having low latency, etc.
> 
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