[*] Microsoft Unveils Small-Business Phone System Software
Designed for Ease of Use
Shawn Wallbridge
shawn at synack-hosting.com
Mon Mar 19 14:19:17 CDT 2007
<head explody>
shawn
On 19-Mar-07, at 2:12 PM, Robert Kato ((CIO)) wrote:
> fyi
> Microsoft Unveils Small-Business Phone System Software Designed for
> Ease of Use Later this year D-Link, Quanta Computer and Uniden will
> release IP-based phone systems with Microsoft “Response Point.”
> Related Links Microsoft Resources:
> •
> Response Point Web site
> •
> Microsoft Unified Communications Web site
> Other Resources:
> •
> D-Link Web site
> •
> Quanta Computer Web site
> REDMOND, Wash. — March 19, 2007 — Today at the second annual
> Microsoft Small Business Summit, Microsoft Corp. unveiled a small-
> business Internet protocol (IP) phone system, code-named “Response
> Point,” designed for ease of use and manageability. The new system
> comes in an easy-to-install box, supports both voice over IP (VoIP)
> and traditional phone lines, and includes a voice-activated user
> interface.
> Now in beta testing, “Response Point” will be generally available
> later this year in three models: D-Link DVX-2000, Quanta Syspine
> and Uniden Evolo. “I am proud and honored to work with leaders in
> the computing, telephony and networking fields to bring ‘Response
> Point’ to market,” said Xuedong Huang, general manager of the
> “Response Point” team at Microsoft. “Each of our OEM partners
> brings its own special expertise to our customers, allowing us to
> serve a much broader range of small businesses.”
> Putting the Customer in Control
> Microsoft designed the “Response Point” software to empower small-
> business customers to manage system changes themselves. “We know
> from years of networking experience that many small businesses want
> an IT specialist to install their networking infrastructure,” said
> Keith A. Karlsen, executive vice president of D-Link Systems Inc.
> “But they also want to manage simple things like moves, adds and
> changes on their own.” With the user-friendly, PC-based “Response
> Point” management console, tasks such as adding a phone for a new
> employee or creating a call distribution list can be completed in a
> couple of minutes.
> The “Response Point” phone system software makes the voice
> communications experience much easier for end users. “The ‘Response
> Point’ voice commands and speech-enabled auto-attendant will offer
> users a powerful experience that differs radically from other small-
> business phone systems on the market,” said Rich Tosi, president of
> Uniden America Corp. “A small-business employee can press one
> button on the handset of a cordless phone and then access anyone in
> the company directory, anyone in his Outlook® contacts, and a range
> of calling features with a few simple words. That is a very
> powerful user experience.”
> Recognizing that phone systems are a critical part of day-to-day
> operations for small businesses, the “Response Point” team created
> a specialized architecture designed to optimize system reliability.
> “We worked closely with the ‘Response Point’ team to develop the
> Quanta Syspine phone system,” said Mike Yang, vice president of
> Quanta Computer Inc. “‘Response Point’ makes Syspine an
> intelligent, turnkey solution and complements our strengths in
> hardware design and engineering.”
> “Response Point” is one of the strategic initiatives supporting
> Microsoft’s vision for VoIP communications. “The ‘Response Point’
> voice-enabled user interface is a great example of how innovative
> new technology can be applied to solve everyday customer problems,”
> said Rick Rashid, senior vice president of Research at Microsoft.
> In addition to “Response Point,” Microsoft delivers an extensible,
> software-based VoIP foundation through Office Communications Server
> 2007 and Office Communicator 2007. Microsoft will distribute the
> public beta versions of Communications Server 2007 and Communicator
> 2007 later this month. The Beta 2 release of “Response Point” is
> scheduled for early April.
> More information about “Response Point,” photos of the partner
> hardware and a customer video can be found online at http://
> www.microsoft.com/responsepoint. More information about Office
> Communications Server 2007 and Office Communicator 2007 is
> available at http://www.microsoft.com/uc.
> About D-Link
> D-Link is the global leader in connectivity for small, medium and
> large enterprise business networking. The company is an award-
> winning designer, developer and manufacturer of networking,
> broadband, digital electronics, voice, data and video
> communications solutions for the digital home, Small Office/Home
> Office (SOHO), Small to Medium Business (SMB), and Workgroup to
> Enterprise environments. With millions of networking and
> connectivity products manufactured and shipped, D-Link is a
> dominant market participant and price/performance leader in the
> networking and communications market. D-Link Systems, Inc.
> headquarters are located at 17595 Mt. Herrmann Street, Fountain
> Valley, Calif., 92708. Phone (800) 326-1688 or (714) 885-6000 ; FAX
> (866) 743-4905; Internet www.dlink.com.
> About Quanta Computer
> Quanta Computer is a Fortune Global 500 Company that is an industry
> leader in providing technology products to many of the world’s most
> prestigious electronics companies through ODM (Original Design
> Manufacturer) and EMS business models. Quanta also holds the
> distinction as the world’s largest manufacturer of notebook
> computers and offers high-value-added products ranging from
> notebook, mobile communications, automobile electronics, digital
> home, networking systems as well as various consumer electronic
> devices. By leveraging its professional R&D and manufacturing
> capabilities, Quanta currently is the best solution provider
> especially for the Enterprise industry. For further information,
> please visit Quanta’s website at http://www.quantatw.com.
> About Uniden
> Uniden America Corporation, the North American subsidiary of Japan-
> based Uniden Corporation, manufactures and markets wireless
> consumer electronic products including cordless telephones,
> business telecommunications systems, networking and data products,
> GPS Navigation Systems, Digital Cameras, Bearcat scanners, FRS/GMRS
> radios, marine radios and other wireless personal communications
> products. Based in Fort Worth, Texas, Uniden sells its products
> through dealers and distributors throughout North, Central and
> South America.
> About Microsoft
> Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader
> in software, services and solutions that help people and businesses
> realize their full potential.
> Note to editors: If you are interested in viewing additional
> information on Microsoft, please visit the Microsoft Web page at
> http://www.microsoft.com/presspass on Microsoft’s corporate
> information pages. Web links, telephone numbers and titles were
> correct at time of publication, but may since have changed. For
> additional assistance, journalists and analysts may contact
> Microsoft’s Rapid Response Team or other appropriate contacts
> listed at http://www.microsoft.com/presspass/contactpr.mspx.
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