[*] [Fwd: 911 News]

[John Lange]

Some on this list might be interested in this:

-------- Forwarded Message --------
> From: Mike Shantz <mshantz at northerncom.com>
> To: mshantz at northerncom.com
> Subject: 911 News
> Date: Sun, 4 Sep 2005 20:24:49 -0400
> 
> 
> Hi there;
> 
>  
> 
> August has been an exciting time in the VoIP 911 world for us at
> Northern911.
> 
>  
> 
> Our 911 call volume has increased to hundreds of calls per day
> (thousands per month!) and with accurate forecasting and scheduling,
> we are still able to maintain our targeted and extraordinary answer
> time of 99.x percent of calls answered on the first ring. Last month
> our average answer time was less than 4.8 seconds!
> 
>  
> 
> In August all our primary Call Takers participated in an intensive
> classroom training program and achieved APCO certification.
> (Association of Public Safety Communications Officials) APCO
> International is the world's oldest and largest not-for-profit
> professional organization dedicated to the enhancement of public
> safety communications. You can find out more about them by visiting
> their web site at http://www.apco911.org
> 
>  
> 
> We have an important new feature operational on our telephone platform
> so that the inbound Caller ID from the 911 caller is now displayed to
> the downstream agency, we have new systems included in our Atomic
> clock synchronization process and have enhanced our reporting ability.
> 
>  
> 
> For Canada we are actively pursuing connecting to the five ILECs so
> that we can route the 911 calls down the primary 911 trunks at the
> PSAP/Police/Fire/Ambulance agencies. We are already connected with
> Bell Canada for Ontario and Quebec and are hoping to come on line with
> the other areas soon. 
> 
>  
> 
> We have many years experience in E911 service provision.  We have been
> providing 911 Address Verification and Call Routing service for VoIP
> users for about two years now, and believe we are the largest and the
> best company in North America providing this service.  By dealing with
> Northern911 you receive the finest professional service available.
> Find out more at http://www.northern911.com/VoIP.htm
> 
>  
> 
>  
> 
> Regards
> 
>  
> 
> Mike Shantz
> 
>  
> 
> Mike Shantz
> 
> VP Operations
> 
> Award of Excellence Winner 2004
> 
>  
> 
> Direct Line (705) 669-2750 or (800) 461-3317
> 
> Find out more about us at www.northern911.com
> 
>  
> 
> 
-- 
John Lange
OpenIT ltd. www.Open-IT.ca (204) 885 0872
VoIP, Web services, Linux Consulting, Server Co-Location