[*] Shaw does not have QOS

LES.NET (1996) INC. voip at les.net
Tue Dec 13 23:03:50 CST 2005


I recommended Shaw QoS to a couple people months ago.  They also claim
things improved afterwards.   But of course, I had no way to measure if
this was placebo.

Les
> On Tue, 2005-12-13 at 18:41 -0600, John Lange wrote:
>> ---
>> Vonage Canada has attempted to obtain meaningful information regarding
>> this QofS Service from Shaw's customer service representatives, without
>> success.
>
> I once tried to find out how Shaw classifies the packets as VoIP.  After
> getting bounced around from queue to queue, and eventually being
> promised a call back from a senior guy that never came, I gave up.
>
> I think there's a good reason Shaw does their own voice service using a
> separate cable modem channel.  Voice needs priority queuing at every hop
> in the network in order to be effective.  Simply reserving bandwidth
> doesn't do it.
>
> All that said, a guy at work claims a noticeable difference on his
> Primus service after adding Shaw QoS (TM).
>
> Sean
>
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-- 
Leslie Bester
LES.NET (1996) INC.
1-866-944-0009


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