[*] Shaw not selling VoIP?

[John Lange]

Certainly I understand from a marketing perspective why they are doing
it this way. There are many things you can do to differentiate your
service.

I just have a problem with them explicitly denying something that is
explicitly true.

If, in response to the question they said, "it uses a similar technology
but the difference is calls are not routed over the public internet."
I'd be ok with that because basically there service is VoIP on a private
WAN.

This raises the question, where does their PSTN connectivity happen? One
possibility is its all done centrally out of Calgary which means they
would be back-hauling the calls via BigPipe, again using IP so really it
might be over the internet...

-- 
John Lange
OpenIT ltd. www.Open-IT.ca (204) 885 0872
VoIP, Web services, Linux Consulting, Server Co-Location

On Wed, 2005-08-24 at 14:55 -0500, DAN KEIZER wrote:
> Not to defend nor attack shaw, but I suspect they are differentiating themselves from the open internet connectivity vs their own managed cablesystems "internal" infrastructure.  Let's face it, some guys I talked to that have used VoIP services in the past (such as vonage or primus), have changed to shaw and like it better as it does not have the qos issues that the other "true internet" voip services have.  Local vs remote servers and where the digital connects to the pstn.
> If I had voip installed at a workplace for internal use, I wouldn't have internal Voip issues either if I ran a properly setup network and managed it properly.
> 
> Differentiating their service to the entrenched voip services is my bet on what they're doing ...
> 
> Dan.
> 
> ----- Original Message -----
> From: John Lange <john.lange at open-it.ca>
> Date: Wednesday, August 24, 2005 2:08 pm
> Subject: [*] Shaw not selling VoIP?
> 
> > Its a bit interesting that if you call Shaw and ask "Is your service
> > VoIP?" they will adamantly deny it, saying instead that its "Digital
> > Phone Service, not VoIP".
> > 
> > Yet, here is the data sheet from Motorola on the modem:
> > 
> > http://www.google.ca/url?sa=t&ct=res&cd=1&url=http%3A//broadband.motorola.com/catalog/product_documents/SBV5120%2520Data%2520Sheet.pdf&ei=9sMMQ62OEJOS-gHpzqzTCQ
> > 
> > (if that URL is too long for you, just google for: Surfboard SBV 
> > 5120 )
> > 
> > Note that official name for the device is the "SURFboard SBV5120 VoIP
> > Cable Modem" and the word VoIP is used several times throughout 
> > the data
> > sheet. It even goes on to mention its using g711.
> > 
> > -- 
> > John Lange
> > OpenIT ltd. www.Open-IT.ca (204) 885 0872
> > VoIP, Web services, Linux Consulting, Server Co-Location
> > 
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> 
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