I've found that the ticket system built into trac (http://trac.edgewall.org I think) is quite nice as well, and doesn't require a double phd in theoretical physics and neurobiology to setup. Its quite customizable too. Theodore ------Original Message------ From: Montana Quiring Sender: To: MUUG Roundtable Sent: Aug 27, 2008 6:44 AM Subject: [RndTbl] Open Source Trouble Ticket System? Hello, Can I get some recommendations for some open source trouble-ticket (web based) software, please? -- -Montana My Netvibes page: http://www.netvibes.com/antikx#About_Montana _______________________________________________ Roundtable mailing list Roundtable@muug.mb.ca http://www.muug.mb.ca/mailman/listinfo/roundtable