5 Jun
2007
5 Jun
'07
10:29 p.m.
John Lange wrote:
And from my personal experience, Shaw business accounts get a far different level of technical support than residential.
Absolutely.. I call up my rep or email her, and stuffs done in less than 5 minutes (during business hours). I never had a rep when I was an mts business dsl customer, and I always had to wait on hold to speak to someone unless it was 8am -- and even then I only ever got straight through on a very small number of occasions.
Theo