13 Jan
2012
13 Jan
'12
2:41 p.m.
One of our "operators" submitted an incident (like a problem report) this morning:
Oper was able to ping server. Oper was able to open a console. There is no
real OS on the server it's like a dos logon screen.. Systems please verify server status.
This is a virtual machine. Here's what's on the screen:
Symantec Messaging Gateway Version 9.5.1-6 Copyright (c) 1998-2001 Symantec Corporation. All rights reserved.
cowsvpsbg1 login:
Sigh. The VM is configured as "Red Hat Linux". I guess some training or at least documentation is in order. But really, "no real OS"? It's an uphill battle, that's for sure.
Kevin