Sorry, I can't help LOL'ing over "... Other than paying her bill?".  (But that's not a real MUUG tech solution, is it?)
 
Now, that aside, I do have an idea.  She is probably locked out of her Shaw Webmail sign-in, but perhaps POP3 access to her e-mail might still work.  It depends on how fast, and how sophisticated, Shaw is in blocking her.
 
Hartmut W Sager - Tel +1-204-339-8331


On Mon, 16 Mar 2020 at 21:29, Rob Dyck <rbdyck2@shaw.ca> wrote:
I have an odd question. The girlfriend's ex-mother-inlaw got herself in
trouble with Shaw. She claims Shaw is holding her email and contacts
hostage. We suspect she just hasn't paid her bill and got cut off. She asked
my girlfriend to ask me how to get her email. Anyway to do that? Other than
paying her bill?

Rob Dyck

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