I have many emails sent to me (as a reply) with *** SPAM *** in the
subject line (because the emails we send out sometimes get triggered
as SPAM by some school divisions and they are just replying).
I have then replied (sometimes forgetting to removing the "*** SPAM
***" in the subject line) and it hasn't been a problem so far.
The last email we sent with SPAM in the subject line was 2015-01-09.
1) We do have a static IP so that might be different?
2) We also have a Shaw business account (as opposed to
home/personal)?
3) Maybe this is just new as of this week/month?
4) Maybe your client was legitimately sending SPAM and Shaw just
blocked them until it stopped?
Bradford C. Vokey
- Director
==============================
Fortress Software Incorporated
==============================
390 Provencher Blvd Unit F
Winnipeg, Manitoba, Canada
R2H 0H1
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Phone: (204) 231-3969 or 1-800-665-0396
FAX: 1-800-513-9356
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mailto:fortress2014@matchomatics.com
matchomatics.com
spiritoos.com
Even funnier, what triggered it seems to be this: I'm
trying to help my customer with Spam problems and the RT ticket he
made (and hence email subject) had the word "Spam" and Shaw barfed
it back and started the blocking without warning: