Is your Mom's computer connected directly to the cable modem or is it connected to a router? It sounds like it is connected to a router since the cable modem will hand out routeable IP addresses. If it is connected to a router then you have to make sure the router will pass the VNC port to the Mac.
-- Bill
Kevin Scott wrote:
However, System Preferences on my Mom's Mac helpfully reports that "Others can manage your computer using the address 10.64.x.y", which doesn't do me any good. Is there a way to get an IP address that I can from Shaw's network?
10.64. indicates Private IP address, and a router being used? so Port Forwarding in that router should be what you need, but thats a Network answer, I do not know alot about how mac's operate.
I imagine that there are much more Mac knowledgable people around then myself...
Kevin
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