<html><head></head><body>Of course I've tried to get new IPs. I've had nothing but resistance. I've made another attempt today, so now I wait for a response.<br><br>Gerald<br><br><div class="gmail_quote">On February 4, 2020 8:56:57 p.m. CST, Hartmut W Sager <hwsager@marityme.net> wrote:<blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
<div dir="ltr"><div dir="ltr"><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small;color:#000000">Gerald, the replies you've received here on MUUG pretty well converged onto a consensus, and it looks like you haven't carried out the main suggestion yet - IP address(es) unequivocally in the "business" category. E.g., here's my own (second) reply a while ago:<br></div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small;color:#000000"> <br></div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small;color:#000000">> Hi Gerald. You really still need to press hard to talk to a biz techie at Shaw who understands this stuff.</div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small;color:#000000">> And then, notwithstanding the possibility that your particular 24's are from their DHCP pool, you should</div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small;color:#000000">> press hard to have them give you 183's, 184's, or such, which are unequivocally in their "business customers"</div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small;color:#000000">> pool. Otherwise, there's probably more trouble in the future with something at their end considering you</div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small;color:#000000">> as "residential" again.</div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small;color:#000000"> <br clear="all"></div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><span style="font-family:verdana,sans-serif"><font size="2">Hartmut W Sager - Tel +1-204-339-8331<br></font></span><br></div></div></div></div></div></div></div></div></div></div></div></div></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, 4 Feb 2020 at 20:28, Gerald Brandt <<a href="mailto:gbr@majentis.com">gbr@majentis.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">So, port 25 opened for a few days. Shut down again today with no reason why.<br>
<br>
Talked to business support, and they suggested that perhaps someone <br>
discontinued receiving our newsletter.<br>
<br>
What the hell that has to do with SMTP out not connecting to any <br>
servers, I have no idea. That as stupid as saying since gmail can send <br>
to gmail, port 25 is open.<br>
<br>
Gerald<br>
<br>
<br>
On 2020-01-21 12:25 p.m., Gerald Brandt wrote:<br>
> Hi,<br>
><br>
> I've been fighting with Shaw for days on this. I have what they call a <br>
> business account with 8 static IPs.<br>
><br>
> I can telnet <a href="http://mail.shaw.ca" rel="noreferrer" target="_blank">mail.shaw.ca</a> 25 and get a connection. So, inside their <br>
> network, SMTP works.<br>
><br>
> If I try to telnet to any other server on port 25, i get no <br>
> connection. e.g. telnet to google email servers fails, telnet to my <br>
> server in Montreal fails.).<br>
><br>
> To test that port 25 was open, they had me start Firefox, login to <br>
> gmail, and send an email from my gmail to my gmail account. that was <br>
> proof they weren't blocking port 25... Yeah.<br>
><br>
> Right now, in order to get email out, i am using <a href="http://mail.shaw.ca" rel="noreferrer" target="_blank">mail.shaw.ca</a> as a <br>
> relay. That is not supported, so they are asking me to not do that. I <br>
> told them if I don't use them as a replay, i can't get email out. They <br>
> did not understand.<br>
><br>
> Does anyone have any idea how to get these guys to understand what is <br>
> going on? Am i using the wrong terminology? I can't see how I can make <br>
> it any clearer to them that they are blocking port 25 access to any <br>
> system outside of their network.<br>
><br>
><br>
> Gerald<br>
><br>
><br>
><br>
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</blockquote></div></div>
</blockquote></div><br>-- <br>Sent from my Android device with K-9 Mail. Please excuse my brevity.</body></html>