[RndTbl] Request Tracker

Montana Quiring montanaq at gmail.com
Wed Sep 3 12:59:05 CDT 2008

Thanks for the suggestions Sean.
It helped me to eventually figure out the problem....
the username and group settings were too far down in the httpd.conf file
once I moved it up to the top, it was fine.

now to configure RT. ya!


On Wed, Sep 3, 2008 at 7:23 AM, Sean Walberg <sean at ertw.com> wrote:
> Do you have a FastCgiIpcDir directive in httpd.conf?  Can the webserver's
> UID/group write to it?
> Sean
> On Wed, Sep 3, 2008 at 7:03 AM, Montana Quiring <montanaq at gmail.com> wrote:
>> Hello,
>> If someone could throw me a bone, I would really appreciate it.
>> I think I am very close to having Request Tracker running (it told me
>> so). It said I just needed to finish setting up my web server.
>> I followed some on-line instructions and now when I go my RT URL I get
>> this web page:
>> 500 Internal Error
>> Internal Server Error
>> The server encountered an internal error or misconfiguration and was
>> unable to complete your request.
>> Please contact the server administrator, root and inform them of the
>> time the error occurred, and anything you might have done that may
>> have caused the error.
>> More information about this error may be available in the server error
>> log.
>> <---SNIP---->
>> The tail end of my apache error log says this:
>> [Wed Sep 03 06:45:53 2008] [alert] [client]
>> (13)Permission denied: FastCGI: failed to connect to (dynamic) server
>> "/opt/rt3/bin/mason_handler.fcgi": something is seriously wrong, any
>> chance the socket/named_pipe directory was removed?, see the
>> FastCgiIpcDir directive
>> [Wed Sep 03 06:45:53 2008] [error] [client] FastCGI:
>> incomplete headers (0 bytes) received from server
>> "/opt/rt3/bin/mason_handler.fcgi"
>> <-------SNIP----->
>> any suggestions?
>> --
>> -Montana
>> My Netvibes page:
>> http://www.netvibes.com/antikx#About_Montana
>> _______________________________________________
>> Roundtable mailing list
>> Roundtable at muug.mb.ca
>> http://www.muug.mb.ca/mailman/listinfo/roundtable
> --
> Sean Walberg <sean at ertw.com> http://ertw.com/


My Netvibes page:

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