[*] Garbled Outbound Audio

Bergen, Mark mbergen at obsglobal.com
Mon Sep 13 20:26:45 CDT 2010


We have noticed on occasion the outbound audio on our phone system is garbled. We have checked the network and it seems to be in good order. It happens randomly and usually only for a few seconds (just long enough to annoy users). It has also happened when there was only a light load on the network.
We configured one of the snom 320 handsets to only use the G711u codec and no real change (outbound audio was still garbled a couple of times briefly over a 1.5hr phone call). Our system uses VoIP only inside our local network, we have an MTS PRI for outbound calls.
Anyone have any ideas or pointers?
Thanks;
Mark

Mark Bergen
Network Support Analyst
ONLINE BUSINESS SYSTEMS
Explore | Innovate | Lead

200-115 Bannatyne Ave., Winnipeg MB  R3B 0R3
mbergen at obsglobal.com<mailto:mbergen at obsglobal.com> |  Direct Line: 204.982-0218
Office: 204.982.0200  |  Fax: 204.982.0201
www.obsglobal.com<http://www.obsglobal.com/>

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